Business Operations due to COVID-19
The state of Ohio has issued a stay at home order, effective 11:59 PM Monday, March 23, 2020 for all non-essential businesses. ChromaScape supplies critical areas of the supply chain and is therefore classified as essential.
We are still operating business as usual at our four manufacturing plants, while taking the appropriate precautions. Our sales team has been working remotely, and we have been working diligently to ensure the rest of our team has the proper protective equipment and plans in place so that they are able to work safely.
You may reference this status page (chromascape.com/covid-19) for periodic updates or contact us. Please also continue to communicate with your point of contact as normal and reach out to them if there are any changes in your business operations.
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Toll-Free Support: 888.421.0010
Customer service is open Monday through Friday, from 8:30 AM to 5:00 PM EST.
Due to large call volumes, we may be unable to take your call immediately so please leave a message and our team will return your call ASAP. You may also email firstname.lastname@example.org.
Our Customer Service Representatives (CSRs) may on an as-needed basis, contact you to verify that you are open.
Lead times for orders have returned to the regular 1-2 business days. Email email@example.com for shipping status.
We currently have sufficient levels of raw materials and are continuing to build supply.